Do I need to create an account to place an order?
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders, manage returns, save your favorites, and enjoy a faster checkout.
How do I create an account on X Beauty?
How do I create an account on X Beauty?
Click on the "Account" icon at the top right of the website, then select "Create Account." Fill in email, and we will send the code to your email"
I forgot my password. What should I do?
I forgot my password. What should I do?
Click on the "Forgot Password?" link on the login page. We’ll email you a link to reset your password.
Can I change my delivery address after placing an order?
Can I change my delivery address after placing an order?
If your order hasn’t been shipped yet, contact our customer service team immediately to update your delivery details.
Is my personal information safe with you?
Is my personal information safe with you?
Yes, we prioritize your privacy. All personal data is secured and used only to process orders and improve your shopping experience. Read our Privacy Policy for more details.
How do I view my past orders?
How do I view my past orders?
Log into your account and click on "Order History" to see all previous purchases, statuses, and tracking info.
Can I save my favorite products for later?
Can I save my favorite products for later?
Yes! Just click the heart icon on any product to add it to your wishlist. You’ll need to be logged into your account to access your saved items.
